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Help & FAQs

To keep manufacturing costs low, RAKET will take orders throughout the month leading up to the “fabrication date”.  Manufacturing will take approximately 45 days, with an approximate 15 day delivery schedule.  We will send as they become available and be sent via ground/freight shipping.  Local Pickup is available to waive shipping expenses.

This is not a small item to ship. We do request that buyers do ample research prior to ordering. Due to the customization of these units, only unused / undamaged returns will be accepted up to sixty (60) days from receipt of the RAKET system. There will be a $200 restocking fee for returned orders. Return shipment will be at the buyers expense.

Although we run our systems through a rigorous (quality) test, we know faults are a possibility.  RAKET provides a 2-YEAR warranty covering all workmanship, defects, and material issues to the original purchaser.  RAKET will repair/replace any product covered by this warranty through our fabrication company and suppliers.  RAKET does not cover damage resulting from misuse, improper installation, neglect, damage caused by accidents, or lack of maintenance.  

RAKET designs llc. will not be held liable for any personal injury or pertaining to any property, consequential, or incidental damage caused by the product.

Absolutely.  We’ve designed the rack for compatibility with most aftermarket accessories.  Although our focus is building a customizable frame, we are working with a few companies that work directly with the roof rack.  

Although we run our systems through a rigorous (quality) test, we know faults are a possibility.  RAKET provides a 2-YEAR warranty covering all workmanship, defects, and material issues to the original purchaser.  RAKET will repair/replace any product covered by this warranty through our fabrication company and suppliers.  RAKET does not cover damage resulting from misuse, improper installation, neglect, damage caused by accidents, or lack of maintenance.  

RAKET designs llc. will not be held liable for any personal injury or pertaining to any property, consequential, or incidental damage caused by the product.

We do! Here it is as a PDF

We also have some handy video installation instructions: